Privacy Policy

Introduction

At Vorzex, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our personal shopping services, visit our website, or interact with us through any other means.

Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. By using our services or visiting our website, you acknowledge that you have read and understood this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and postal address.
Style Preferences: Information about your personal style, size preferences, color preferences, and ethical priorities.
Shopping History: Records of shopping sessions, items purchased, and recommendations made.
Website Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our personal shopping services
To communicate with you about appointments, recommendations, and follow-ups
To maintain records of your style preferences and shopping history
To send you marketing communications (with your consent)
To analyze and improve our website functionality
To comply with legal obligations

Sharing Your Information

We may share your information with:

Service Providers: Third parties who provide services on our behalf, such as payment processing, email delivery, and website hosting.
Partner Brands: With your explicit consent, we may share your style preferences with partner brands to help them prepare personalized selections for you.
Legal Compliance: When required by law or to protect our legal rights.

We do not sell your personal information to third parties.

Your Rights

Under New Zealand privacy laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Withdraw consent for marketing communications
Lodge a complaint with the Privacy Commissioner if you believe there has been a breach of the Privacy Act

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us provide a better website experience. For more information about our use of cookies, please see our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Vorzex
14 Lombard Street, Te Aro, Wellington 6011, New Zealand
+64 21 112 9893
info@vorzex.world